Privacy Policy

Information You Provide

When you contact us by phone, email, text message, or through our website, we may collect your name, phone number, email address, home address, and details about your garage door issue. This information is used exclusively for scheduling, quoting, and delivering service.

Automatically Collected Information

Like most websites, garagedoorfix.ca collects non-personally-identifying information that web browsers and servers make available — browser type, language preference, referring site, and the date and time of each visit. We use this data to understand how visitors use our website and to improve the user experience.

IP Addresses

We collect Internet Protocol (IP) addresses for logged-in users and for users who submit forms on our website. IP addresses are only disclosed under the same circumstances described in this policy for personally-identifying information.

We use the information we collect for the following purposes:

• Scheduling and confirming service appointments
• Providing quotes and invoices
• Communicating about your service (appointment reminders, follow-ups)
• Improving our website and services based on usage patterns
• Responding to your questions and support requests
• Complying with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is used solely for internal operations.

Garage Door Fix uses cookies to help identify and track visitors, their website usage, and their access preferences. A cookie is a small text file that our website stores on your computer and your browser provides back to us each time you return.

Cookies help us understand which pages are visited most frequently and how users navigate our site. Visitors who do not wish to have cookies placed on their computers can configure their browsers to refuse cookies, though some features of our website may not function properly without them.

By continuing to use our website without changing your cookie settings, you acknowledge and agree to our use of cookies.

Our website may contain links to external websites that are not operated by Garage Door Fix. If you click a third-party link, you will be directed to that site. We strongly recommend reviewing the privacy policy of every external site you visit.

We have no control over and accept no responsibility for the content, privacy policies, or practices of third-party sites, products, or services.

We may use third-party analytics tools (such as Google Analytics) to understand website traffic. These tools may collect anonymous data about your visit. No personally-identifying information is shared with these services.

The security of your personal information is important to us. We use commercially acceptable methods to protect the data we collect, including secure server infrastructure and encrypted communications where applicable.

However, no method of electronic transmission or storage is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security of your data.

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal retention requirements)
• Opt out of text message communications by replying STOP at any time
• Refuse cookies by configuring your browser settings

To exercise any of these rights, contact us using the information below.

If you have questions about this Privacy Policy or wish to make a request regarding your personal data, please contact us: